Keep the ordering channels your customers already use while Metro City helps you reduce delivery costs, extend your reach, and take control of fulfillment.
Step 1
Let’s talk about your delivery goals.
We start with a quick conversation about your restaurant, current delivery setup, and where high platform fees may be cutting into your margins.
What we discussYour ordering channels, delivery volume, current radius, and biggest service challenges.
What happens nextIf there is a strong fit, we schedule a working discovery meeting with the owner or decision-maker.
Step 2
Review the real numbers together.
In the discovery meeting, the owner logs into the ordering platforms and we review the current setup together—without taking over the customer-facing storefront.
Platform reviewSales, fees, service map, delivery charges, operating hours, prep times, and order flow.
Opportunity reviewWhere self-delivery, a wider radius, and stronger dispatch coverage can improve the operation.
Step 3
Receive a plan built for your restaurant.
Metro City prepares a customized proposal using your actual order volume, current costs, delivery area, and operating needs.
Clear scopeRecommended channels, service radius, fulfillment workflow, support, and pricing.
Broader reachPlans can extend delivery up to approximately 10 miles at no added radius charge.
Step 4
Approve the partnership.
Once the proposal works for both sides, we put the service details in writing so expectations are clear before any configuration begins.
Agreement detailsPricing, service area, responsibilities, payment, reporting, and support.
No surprisesYour team knows what Metro City handles, what the restaurant handles, and how orders move.
Step 5
Configure, test, and go live.
Metro City prepares the operational setup: order email, delivery map and fees, working hours, prep times, pickup instructions, confirmation flow, and dispatch.
Connected fulfillmentWhere supported, delivery requests can reach both Uber Eats and DoorDash driver networks for stronger coverage.
Launch readinessWe test the complete order flow and train your team before accepting live deliveries.
Important timing note: Metro City begins onboarding immediately after the agreement. Go-live timing depends on when each ordering platform activates self-delivery.